Who is responsible for monitoring both pre- and post-go-live activities in a project?

The Quality Assurance Manager plays a pivotal role in monitoring both pre- and post-go-live activities in a project. This individual is responsible for ensuring that the product meets the required standards of quality before it is deployed and continues to perform optimally after it goes live.

During pre-go-live activities, the Quality Assurance Manager oversees testing procedures, validating functionality, performance, and user experience to identify any issues that need correction. They work closely with development teams to ensure that all aspects of the system are functioning effectively and that any bugs are addressed before launch.

Post-go-live, the Quality Assurance Manager monitors the system to ensure it behaves as expected in the live environment. They gather feedback from users, track performance metrics, and look for any issues that may arise after deployment. This continuous oversight is crucial in maintaining a high-quality user experience and ensuring that the system remains stable and effective.

In contrast, while the Development Lead, System Engineer, and Architect may contribute to various aspects of the project, their primary focus areas do not typically encompass the broad oversight of both pre- and post-go-live activities related to quality assurance. Their responsibilities tend to be more specialized within the development and technical realms, making the Quality Assurance Manager the most fitting choice for this comprehensive monitoring role.